rbaje Terms & Conditions
This document defines the legal relationship between you and the rbaje platform. Please read and understand it fully before opening an account.
Table of Contents
- 1. General Provisions & Definitions
- 2. Eligibility & Account Registration
- 3. Account Security & Verification
- 4. Deposit & Withdrawal Policy
- 5. Bonuses & Promotional Offers
- 6. Gaming Rules & Fair Play
- 7. Prohibited Activities
- 8. Account Suspension & Closure
- 9. Responsible Gaming
- 10. Privacy & Data Protection
- 11. Limitation of Liability
- 12. Changes to Terms & Validity
General Provisions & Definitions
These Terms and Conditions ("Terms") form a legally binding agreement between the rbaje platform and all its users ("player" or "you"). By using the rbaje website, mobile interface, and related services, you are considered to have accepted all provisions of these Terms.
Some key terms used in this document are defined below:
- "Platform" — The rbaje website (rbaje.mom) and all its related services.
- "Account" — The personal user profile registered by a player.
- "Real Money" — Actual funds deposited and used in Bangladeshi Taka (৳).
- "Bonus Balance" — An additional amount granted under a promotion or offer, which can be withdrawn subject to meeting specific conditions.
- "Wagering" — The requirement to complete a set amount of bets before a bonus can be withdrawn.
rbaje always considers the latest version of these Terms to be in effect. The date of the most recent update will be noted at the top of this page.
Eligibility & Account Registration
The following eligibility requirements must be met without exception to open an account and use the rbaje platform:
- You must be at least 21 years of age ("for those aged 21 and above only").
- You must register voluntarily and in full awareness under your own identity.
- Each person may operate only one account. Multiple accounts held by the same person are strictly prohibited.
- All information provided at the time of registration must be truthful, accurate, and complete.
- If you are accessing the service from a country or region where online gaming is legally prohibited, you are not eligible to use this service.
If any information provided at registration changes at a later date, you are required to notify the support team immediately. rbaje reserves the right to close an account and forfeit deposited funds if false information is provided.
Account Security & Verification
It is your own responsibility to keep your account secure. Never share your login credentials with any third party. You are responsible for all activity carried out through your account.
rbaje reserves the right to initiate an identity verification process at any time. The following documents may be required for verification:
- A scanned copy of your National ID (NID), passport, or driving licence.
- Proof of ownership of the payment method (a screenshot showing your bKash, Nagad, Rocket, or Upay number).
- Proof of address (a utility bill or bank statement).
Withdrawal requests may be put on hold until verification is complete. This is a proven method to protect users' funds.
If you suspect unauthorised access to your account, contact [email protected] immediately.
Deposit & Withdrawal Policy
rbaje supports the common digital payment methods used in Bangladesh. All financial transactions are conducted in Bangladeshi Taka (৳).
4.1 Deposit
- Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
- Minimum deposit amount: ৳100 for each method.
- Once a deposit is successfully completed, it is added to your account balance instantly.
- The mobile number or bank account used for deposits must be registered in your own name.
4.2 Withdrawal
- Minimum withdrawal amount: ৳800.
- Withdrawal requests are generally processed within 5 to 30 minutes.
- Withdrawals can only be made via the same method used for the deposit.
- Withdrawals may be partially restricted until any active bonus wagering requirements have been met.
Withdrawal processing times are calculated according to BST (Bangladesh Standard Time, UTC+6).
Bonuses & Promotional Offers
rbaje provides bonuses and promotional offers for its players. All offers are subject to the following general terms:
5.1 Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example:
- Deposit ৳1,000 → Bonus ৳2,000 → Total balance ৳3,000
- Deposit ৳12,000 → Bonus ৳10,000 (maximum limit) → Total balance ৳22,000
5.2 Wagering Requirements
The bonus amount must be wagered 20 times (20x) before it can be withdrawn. Wagering is calculated based on the bonus amount only — not the deposit amount. For example: ৳2,000 bonus × 20 = completing ৳40,000 in bets will make winnings from the bonus eligible for withdrawal.
5.3 Other Bonus Terms
- Each bonus offer has a specific expiry period; any unused bonus is cancelled once it expires.
- It is not possible to have more than one bonus offer active at the same time, unless the promotional terms state otherwise.
- rbaje reserves the right to change, suspend, or cancel any bonus offer, though bonuses already active will not be affected.
- If there is evidence of abuse or manipulation of the bonus system, the bonus may be cancelled and the account suspended.
Gaming Rules & Fair Play
All games available on the rbaje platform — slots, live casino, sports betting, and fishing games — use content from verified third-party game providers. We work with leading providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi.
To ensure a fair play policy, rbaje takes the following measures:
- Verified Random Number Generators (RNG) are used in all games.
- No game outcome is predetermined or influenced through manipulation.
- All data transmission is secured via SSL encryption.
For sports betting, the rules of the designated market apply. Betting is available on various sports including cricket (BPL, T20 World Cup, IPL), football, and kabaddi. All bet outcomes will be determined in accordance with the rules of the relevant market.
If you have any fair play concerns, contact [email protected] directly. Our 24/7 support team is here for you.
Prohibited Activities
The following activities are strictly prohibited on the rbaje platform. Violating this provision may result in the immediate closure of the account and forfeiture of all deposited funds:
- Operating multiple accounts or using someone else's account.
- Registering using a false identity or false information.
- Using bots, automated software, or artificial intelligence to play games or place bets.
- Using the platform for money laundering or any other unlawful financial activity.
- Attempting to breach the platform's security systems or access another user's account.
- Exploiting technical vulnerabilities in the bonus system to gain an unfair advantage.
- Operating an account on behalf of a minor or allowing a minor to benefit from one.
- Threatening, harassing, or attempting to defraud other users.
rbaje complies with anti-money laundering (AML) policies and reserves the right to initiate a verification process for any suspicious transactions.
Account Suspension & Closure
rbaje reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:
- If evidence of a violation of any provision of these Terms is found.
- If documents requested for verification are not provided within the specified time.
- If there has been no activity for an extended period (generally 12 months or more) (inactive account).
- Upon the instruction of a court, government body, or law enforcement authority.
A player may also request the closure of their account at any time. In this case, any eligible real money balance will be returned, but the bonus balance will be cancelled.
Responsible Gaming
rbaje believes that gaming should be an entertainment activity — not a source of income. We are committed to helping our players develop healthy gaming habits.
If you feel that gaming is having a negative impact on your personal or financial life, please use the following features:
- Self-Exclusion: The option to suspend your own account for a specific period of time.
- Deposit Limits: The option to set a maximum daily, weekly, or monthly deposit limit.
- Support: For any assistance related to responsible gaming, contact [email protected].
For more information, please read our Responsible Gaming page.
This platform is strictly prohibited for those under 21 years of age.
Privacy & Data Protection
rbaje places the highest importance on the privacy of its users' personal information. We keep all data secure using industry-standard SSL encryption technology.
How your information is collected, stored, and used is described in detail on our Privacy Policy page. Key principles:
- Your personal information is never sold to third parties.
- Information may be shared with a limited number of third-party service providers where necessary for verification, payment processing, and platform operations.
- Information may be disclosed to authorities under legal obligations.
- You have the right to request access to, correction of, or deletion of your information.
Limitation of Liability
rbaje always strives to maintain the quality of its service. However, the platform's liability is limited in the following areas:
- Loss caused by technical failures, server downtime, or internet disconnection.
- Delays or issues with the services of third-party payment providers (bKash, Nagad, Rocket, Upay, or banks).
- Loss caused by a user's own negligence or the leaking of their login credentials.
- Force majeure events such as natural disasters, government orders, or cyberattacks.
For any dispute or complaint, please contact our support team. rbaje is committed to resolving all disputes through a fair and transparent process.
Changes to Terms & Validity
rbaje reserves the right to change, amend, or update these Terms at any time. For significant changes, users will be notified via the email registered to their account or through a notice on the platform.
If you continue using the platform after the updated terms have been published, you will be considered to have accepted the revised terms.
If any provision of these terms is found to be legally unenforceable, that provision will be removed and the remaining provisions will continue in full effect.
For any questions or comments regarding these terms, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 on the platform (Bengali & English)
Along with these terms, please also read our Privacy Policy and Responsible Gaming pages.