rbaje's Privacy Policy

1 Types of Information Collected

rbaje may collect the following types of information from users in order to operate its services properly:

1.1 Identity Information

• Full name and date of birth
• National ID number or passport number (for age verification)
• Email address and mobile number
• Residential address

1.2 Financial Information

• Payment method details — information related to bKash, Nagad, Rocket, Upay, or bank accounts
• Transaction history: deposit and withdrawal amounts and dates
• Wallet balance and bonus records

1.3 Gaming Activity Information

• Play history, bet amounts, and results
• Preferred game categories and session duration
• Bonus and promotion usage details

1.4 Technical Information

• IP address, browser type, and operating system
• Device identifier information
• Login dates, times, and session data
• Information obtained from cookies and similar tracking technologies

2 How Information Is Collected

rbaje collects your information in the following ways:

2.1 Direct Collection

When you fill out a registration form, update your account, make a payment, or contact our support team — you provide information to us directly. This information is always collected with your consent.

2.2 Automatic Collection

When you access the rbaje platform or play games, certain information is collected automatically — such as your device information, browsing behaviour, and platform usage patterns. This information is used to improve the security and performance of the site.

2.3 Through Third Parties

rbaje may also receive necessary information from payment processing providers (such as bKash, Nagad) or identity verification services. In such cases, the relevant provider's privacy policy applies.

3 Purposes for Using Information

rbaje uses your information for the following legitimate purposes:

• Account Management: Creating, verifying, and maintaining your account and ensuring service delivery.
• Payment Processing: Completing deposit and withdrawal transactions securely. The minimum deposit amount is ৳100 and withdrawal is ৳800 — financial information is required to verify these transactions.
• Age Verification: Only those aged 21 or above may play on rbaje — identity document information is used to enforce this requirement.
• Fraud Prevention and Security: Preventing unauthorised access, money laundering, and other illegal activities.
• Customer Service: Resolving your complaints and questions via 24/7 live chat and email.
• Service Improvement: Analysing usage patterns to improve the platform experience.
• Promotional Communications: With your consent, informing you about bonuses, offers, or updates. You may withdraw this consent at any time.
• Responsible Gaming: Monitoring playing behaviour and providing assistance and alerts where needed.
• Legal Compliance: Adhering to applicable laws and regulations.

4 Sharing and Disclosure of Information

rbaje does not sell your personal information to third parties. However, information may be shared in certain circumstances:

4.1 For Service Operations

With payment processors, identity verification services, technical infrastructure providers, and game suppliers — only the minimum information necessary is shared. All such partners operate under confidentiality agreements.

4.2 Due to Legal Obligations

rbaje may be required to disclose information to authorities in response to court orders, lawful requests from investigative bodies, or as required by applicable law.

4.3 In the Event of Business Changes

In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance in such circumstances.

4.4 Based on Your Consent

Before sharing information for any purpose other than those stated above, rbaje will obtain your explicit consent.

5 Data Security Measures

rbaje adopts industry-standard technical and organisational measures to protect your information:

5.1 Technical Security

• SSL/TLS Encryption: All data transmissions take place over encrypted connections, preventing third-party access.
• Data Encryption: Stored sensitive information — particularly financial and identity data — is kept in encrypted form.
• Firewalls and Intrusion Detection: Modern technology is used to prevent unauthorised access to systems.
• Two-Factor Authentication (2FA): An additional verification option is provided to strengthen account security.

5.2 Organisational Security

• Only authorised personnel have access to user data — on a need-to-know basis.
• Staff receive regular training on data protection.
• Confidentiality agreements are in place with data processors.
• Security measures are regularly audited.

Please note that no data transmission over the internet is entirely risk-free. rbaje takes every precaution, but a guarantee of complete security cannot be given.

6 Cookies and Tracking Technologies

rbaje uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the platform's functionality.

6.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login state, managing sessions, and security. The platform will not function properly without these.
• Functional Cookies: Used to remember your preferences — such as language selection.
• Analytics Cookies: Collect statistics to understand site usage patterns and improve the experience.

6.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some services to not work properly.